Frequently Asked Questions
How does the Ebook Library subscription work?
Subscribe once to get access to the full library of books — read them on the web or the CreaCore Android app for as long as your subscription is active.
Can I download a digital resource more than once?
Yes — once purchased, a digital resource stays available in your account, so you can re-download it any time.
How long does Studio Essentials shipping take?
Delivery timelines vary by item and location — exact details are shown at checkout before you place an order.
What's your refund policy?
See our Refund Policy for full details on subscriptions, digital resources and physical items.
I can't log in / forgot my password — what do I do?
Use the "forgot password" option on the login page, or contact us if you're still stuck.
Still have a question?
Reach out to us — we're happy to help.